IMPORTANT NOTICE: These Terms and Conditions ("Terms") apply EXCLUSIVELY to the following official applications published by Flingy.in:
DISCLAIMER REGARDING OTHER APPLICATIONS: Flingy.in, its parent company, subsidiaries, affiliates, directors, officers, employees, and agents ("Flingy Parties") are NOT associated with, do NOT endorse, and do NOT assume ANY responsibility or liability for ANY other applications, services, or products that may:
Users are solely responsible for verifying that they are using the official Flingy applications listed above. Any use of unauthorized, counterfeit, or third-party applications claiming association with Flingy.in is entirely at the user's own risk, and the Flingy Parties disclaim ALL liability arising from such use.
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW:
BY USING OUR SERVICES, YOU ACKNOWLEDGE AND AGREE THAT:
ALL TRANSACTIONS ARE FINAL AND NON-REFUNDABLE.
By making any payment or purchasing any virtual goods, coins, credits, subscriptions, or services on our platform, you expressly acknowledge and agree that:
EXCEPTIONS (AT SOLE DISCRETION): In extremely limited circumstances, and entirely at the sole and absolute discretion of Flingy.in, a partial or full refund MAY be considered if:
REFUND REQUEST PROCEDURE: If you believe you qualify for an exception:
DEDUCTIONS: Any refund, if granted, shall be processed after deduction of:
USER RESPONSIBILITY: You are solely responsible for:
NO REFUND FOR:
In case the website or payment gateway’s webpage experiences issues such as 'slow down', 'failure', or 'session timeout', users should:
In case of multiple payments for the same order, a full refund will be issued without deduction of transaction charges. However, the website shall retain the cost of one single order as intended by the user.
Flingy.in reserves the absolute right to cancel, suspend, or terminate any order, transaction, account, or access to Services at its sole discretion, without prior notice, for any reason including but not limited to:
In case of cancellation by Flingy: Any refund, if applicable, shall be at the sole discretion of Flingy.in and subject to the deductions mentioned above. Flingy.in shall not be liable for any losses, damages, or inconvenience caused by such cancellation.
You agree to indemnify, defend, and hold harmless Flingy.in, its parent company, subsidiaries, affiliates, directors, officers, employees, agents, licensors, and service providers (collectively, "Indemnified Parties") from and against any and all claims, liabilities, damages, losses, costs, expenses, or fees (including reasonable attorneys' fees) arising from or relating to:
This indemnification obligation shall survive the termination of these Terms and your use of the Services.
TO THE FULLEST EXTENT PERMITTED BY LAW:
The Services may contain links to third-party websites, services, or content. Flingy.in does not control and is not responsible for any third-party services. Your use of third-party services is at your own risk and subject to the terms and conditions of those third parties.
Governing Law: These Terms shall be governed by and construed in accordance with the laws of India, without regard to conflict of law principles.
Jurisdiction: Any disputes arising out of or relating to these Terms or the Services shall be subject to the exclusive jurisdiction of the courts in Bangalore, Karnataka, India.
Arbitration: Any dispute, controversy, or claim arising out of or relating to these Terms shall be settled by binding arbitration in accordance with the Arbitration and Conciliation Act, 1996. The seat of arbitration shall be Bangalore, India. The language of arbitration shall be English.
Class Action Waiver: YOU AGREE THAT ANY CLAIMS MUST BE BROUGHT IN YOUR INDIVIDUAL CAPACITY AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS OR REPRESENTATIVE PROCEEDING.
If any provision of these Terms is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary so that these Terms shall otherwise remain in full force and effect.
These Terms, together with the Privacy Policy and any other policies referenced herein, constitute the entire agreement between you and Flingy.in regarding the Services and supersede all prior agreements and understandings.
These Terms of Service (“TOS”) are an electronic document in terms of the Information Technology Act, 2000 and rules made thereunder and the amended provisions pertaining to electronic documents / records in various statutes as amended by the Information Technology Act, 2000. This TOS does not require any physical, electronic or digital signature.
In compliance with the Rule 3(2) of the Information Technology (Intermediary Guidelines & Digital Media Ethics Codes) Rules, 2021 (Intermediary Guidelines 2021), the details of the Grievance Redressal Officer for our Company are as below:
These TOS are a legally binding document between the User/you (“User/You/Your”) and the Company. These TOS apply to any User accessing or using, any services made available by the Company on our App, and to any other related services or applications provided by Us (collectively, the “Services”). The Company provides you with the App and associated customized services which includes providing you with access to content or information about you and others which is created and uploaded or live streamed on our App (referred to as Content) as sought to be accessed by you (hereinafter termed as Services and further defined below).
These ToS govern your access to and use of our Services, which includes the mobile App, SMS, APIs, e-mail notifications, and any Content available on the Services in whichever form and format capable of communication.
By accessing or using or attempting to access or use any Services (including the App) in any manner whatsoever, You agree to be bound by this TOS. If any terms of this TOS conflict with any other document/electronic record, the terms and conditions of this Agreement shall prevail, until further change / modifications are notified by the Company. You may also be subject to such additional terms and conditions while using certain features of the Services, as may be applicable to such features.
Access to the Services from jurisdictions where the contents or practices of the Services are illegal, unauthorized or penalized is strictly prohibited.
The use of our Services is entirely at your discretion. Interactions with known or unknown or anonymous persons may have unintended consequences and we strongly urge you to seek mature supervision and advice while using our Services or features. You must exercise caution while using the App and ensure that you are taking steps to ensure your own safety. You have the option to stop using our Services at any time. We are not responsible for any consequences of using our Services or interacting with known or unknown or anonymous persons or sharing financial or non-financial or personal information with them and claim full exemption from liability as a Social Media Intermediary.
The Privacy Policy and any other policies communicated by Us, from time to time, shall be applicable to Your use of the Services and shall be deemed incorporated herein by reference. In the event these TOS or Privacy Policy are not acceptable to you, we request you to desist from accessing, downloading, using the Services in any manner, whatsoever.
We may revise this TOS as well as update the App and Services from time to time. While we will make best efforts to keep you updated, we would also request you to please keep visiting this page regularly to be informed about any updates. Your continued use of the Services following the posting of changes will be deemed as Your acceptance of the revision. If You have any queries or concerns regarding this TOS, please contact our Grievance Officer whose address is stated hereinabove in compliance with Information Technology Act.
We are a Social Media Intermediary that enables audio or video or other digital interactions between Users and Streamers for creation of social bonds, companionship and entertainment, alongwith other associated features involving only online engagements (collectively “Services”).
For the purposes of these Services the term Streamers refers to a specific category of Users who provide Content in which they may present their personal interaction or communication or engagement skills in a live online streaming setting for the sole purpose of entertaining or engaging other Users. Such Users may or may not levy a fee for representing their skills at such rates as they deem fit. Payments are collected by Us on behalf of such Streamers and paid to them after deduction of our service fee.
The Services on the App currently include the following list. These Services may continue to evolve into adjacent and adjunct features may continue to be added.
Our Services do not include the following:
Subject to the above, in order to avail our Services you hereby expressly authorise Us to contact other Users, including Streamers, on your behalf and at your cost. Due to the nature of our Services, please be aware that You may give or We may collect information that can specifically identify You or any other individual when you browse the App or use the Service(s).
The use of our Services is entirely at your discretion and you may choose to ignore and not click on any link or SMS or notification that you receive from us and not proceed further.
Interactions with known or unknown persons may have unintended consequences and we strongly urge you to seek adult supervision and advise while using our Services or features. Please conduct diligence before engaging in this feature and act responsibly. You have the option to stop using our Services at any time.
Before availing of the Services, You must complete the registration process for opening an account as may be prescribed from time to time. You must follow the instructions given on the App for registering Yourself as a User and creating an account (“Account”) on the App.
The Services are intended solely for Users who are above 18 (eighteen) years and above and who satisfy the criteria described in this TOS. You represent and warrant that You: (a) are of legal age to form a binding contract (at least 18 (Eighteen) years old; (b) have not previously been suspended or removed from using our Services;(c) have full power and authority to agree to this TOS; (d) have not committed any criminal offence; and (e) are not prohibited in the jurisdiction applicable to You from availing our Services.
You hereby agree to provide up-to-date, complete and accurate information on Your account. We may occasionally contact you on the phone number provided in your Account registration. If you missed any communications due to an inaccurate, outdated, or incomplete email address, We will not be liable for any losses or damages caused by you missing the communication.
Users below the age of 18 years, including Streamers, (“Minor(s)”) cannot use the App. In accordance with law, we may make inquiries, either directly or through third parties to validate the information provided about Your age. If we are unable to verify the information that you provide, we may: (i) refuse to establish an account; (ii) close the account; (iii) terminate our Services or portion(s) thereof and forfeit any amount.
We provide you with a free account, however, you are required to be registered with us, to avail full functionalities of our Services.
You are free to choose any username, handle name, display name while registering/creating an Account on our App which will enable You to avail of the Services. When you create your Account, you agree that the information you submit is correct and complete. We may refuse you access to the Service if we learn that the information you provided is inaccurate. You may modify the information provided by you during registering your Account only once.
You must use original and distinct credentials to create an account on our App. Such credentials must not infringe any applicable laws and third-party rights. Username, handle names, display name must not contain derogatory, demeaning or misleading language or messages or identity or images.
Even if you choose to not disclose your name or username or use a pseudonym while posting or sharing Content we may be required by applicable law to provide any data in our possession to law enforcement authorities to comply with lawful requests.
For all intents and purposes User accounts and handles are the property of the Company and have been licensed for use to you in accordance with these Terms. Usernames or handles are the property of the Company and cannot be sold or commercially dealt with in any manner. You are prohibited from buying or selling or exchanging accounts or usernames or handle names or display names for cash or kind or any other value or for no value.
We may, in Our discretion and subject to applicable law, require identity verification and other screening procedures with respect to You or the transactions associated with Your User Account. These verification and screening procedures may include, without limitation, checking the information You provide to us. You may be required to provide Us with certain personal information, including, but not limited to, Your name; telephone number; valid identity card, and any other information as may be required from time to time. You hereby authorize Us, directly or through a third party, to make any inquiries We consider necessary to verify Your identity and/or protect against fraud or illegal or suspicious activity, including but not limited to: (a) query identity information contained in public reports (e.g., Your name, address, past addresses, or date of birth); (b) query account information associated with Your linked bank account (e.g., name or account balance); and (c) take action We reasonably deem necessary based on the results of such inquiries and reports.
You are responsible for safeguarding your account and you agree not to disclose your password to any third party. You will be bound by, and hereby authorize Us to accept and rely on, any agreements, instructions, orders, authorizations and any other actions made, including payments from bank accounts, provided or taken by anyone who has accessed or used Your User Account regardless of whether the access is authorized or unauthorized.
Upon receipt of written notice from You that the security of Your User Account has been compromised, We will take reasonable steps to protect Your User Account, including, for example, to cease to allow actions initiated using any compromised account passwords, in the event such actions are not already compromised account passwords, in the event such actions are not already completed. We shall, under no circumstance, shall be liable for any loss incurred by You by an unauthorized use of Your User Account.
Given the nature of the App and Services provided, please ensure to keep Your mobile phone safe. You are solely responsible for all activities that occur under Your Account. You should keep your password safe and not disclose Your Account details to any third party or share the Account with any third party. If you think someone has gained access to Your Account, please contact our Grievance Officer immediately.
You will use the Services and Your User Account only for Yourself and not on behalf of, or for the account of, any third party.
Any Content on our App must be in compliance with the Intermediary Guidelines 2021 issued by the Government of India which are available for download at this link.
A user of the App shall not host, display, upload, modify, publish, transmit, store, update or share on the App, the following information that:
We do not undertake any obligation to monitor User generated Content, except to the extent required by law. We are an intermediary that enables online interaction between two or more users and allows them to create, upload, share, disseminate, modify or access information using our Services.
All the Content that is available on the App is the sole responsibility of the originator of the Content. Your use or reliance on any Content while availing the Services is solely at your own risk. As a User, you may come across Content which you may construe to be offensive, harmful, misleading, inaccurate, or inappropriate. We impress upon you that we may not always monitor or control the Content accessible on the Services, and as an intermediary we cannot assume responsibility for such Content. Please use the reporting features within the App to record your objections or contact the Grie
APPLICABILITY: These Community Guidelines apply ONLY to the official Flingy applications: Flingy - Live Video Chat and Flingy Host - Talk & Earn. These guidelines do NOT apply to any other applications, regardless of similar naming or claimed affiliation.
Our Apps are a safe space for users to cultivate bonds and obtain companionship and entertainment in a safe online environment. To ensure this purpose is achieved, our App requires users to follow these Community Guidelines along with the Terms of Use.
During your time on the Apps, we request you to treat your interactions with other users as though these were interactions in the real world. The platform comprises many Streamers and users like you, and we would want them to be as comfortable as you in their engagements and conversations on the Apps.
Please do not engage in any activities that are illegal or may put you in a compromising position. Please be aware that engaging with strangers or known or unknown persons in a digital setting is risky. You must not do or say anything that compromises your position. We have a No Nudity Policy and any identifiable nudity during any interaction will be removed or terminated without any compensation or refund.
Adhering to the below-mentioned rules will help us maintain a community that enables the creation of safe and enriching bonds. If you violate any one of these guidelines, appropriate action might be taken, including taking down content, and in extreme circumstances informing authorities, suspension or termination of the account, and forfeiture of money.
Do not post hateful or discriminatory content or images or symbols in the App or in your profile image or profile header or bio. Treat others with dignity and respect and do not post any content that is hateful or contains personal attacks. Discourteous, impolite, rude statements intended to harm others or induce mental stress are prohibited.
Be respectful to the religious beliefs of others. Do not publish anything hurtful to the sentiments of others or insults their religion or customs and/or causes communal discord. Gods or religious deities, prophets, figureheads, reincarnations, leaders, religious symbols, emblems etc should not be abused or disfigured in any post.
Do not post content that supports, encourages, or glorifies terrorism or extremism or criminal syndicates or gangs. Do not post content produced by terrorist outfits, criminal organizations, or make references to prominent terrorists, criminal figures, or provide content glorifying acts committed by such personalities, and encourage others to carry out, participate in similar acts of violence.
Mental health and well-being of our users is one of the most important tenets. While we support users who wish to relate their experiences and learnings on self-harm, suicidal thoughts, depression, or any other mental health concerns, any promotion of suicide or self-harm or content that poses risk to other users is prohibited.
If you believe that a user is at risk, we request that you get in touch with local emergency services available in your area. The Government of India’s Mental Health Rehabilitation Helpline can be reached at 1800-599-0019.
Do not post content that threatens, depicts, or glorifies violence, or encourages acts of violence to humans or animals. Do not use our App for direct or indirect threats of physical harm, theft, vandalism, wrongful confinement, bodily, mental or financial harm. Content with imagery of corpses, severed limbs, gory depictions, medical procedures, which may shock or disgust viewers are not permitted.
Do not post graphic, obscene, and/or sexual content or content that is obscene, pornographic, or sexually graphic. Our App has a zero-tolerance approach to content that depicts children sexually or contains revenge porn.
We do not allow users to engage in bullying or harassment. You must not post content that contains personal attacks, abusive language, slangs, or expletives in any language.
Do not publish, share, or encourage the publication of any personal information of another person that invades their privacy.
Do not engage in any unlawful behavior or illegal activities. This includes buying or selling of narcotics, illegal or prescription drugs, alcohol, tobacco products, psychotropic substances, or any other prohibited items.
Do not impersonate any other person or pose as another person, brand, or organization in a confusing or deceptive manner.
Always verify information before posting. Do not knowingly share false, misleading, or unverified information.
Do not negatively affect the experiences of other users by spamming, scamming, or phishing.
Ensure that content does not belong to another person and that you have the right to post it.
Do not share content that contains viruses or harmful code.
Our App is designed to preserve the safety of minors. Any content that exploits or promotes child sexual exploitation is strictly prohibited.
If you see any content in violation of the above, please use our Reporting Form or email us at contact@flingy.in.
APPLICABILITY: This Moderation Policy applies ONLY to Flingy - Live Video Chat and Flingy Host - Talk & Earn. Flingy.in assumes NO responsibility for moderation or content on any other applications.
This Moderation Policy governs your use of the Chatting, Audio Call, and Video Call features (collectively "Features") on our official applications only.
This Moderation Policy applies to all audio, video, and digital interactions, whether paid or unpaid, on the Applications.
Use of the Features is subject to this Content Moderation Policy, and violations may result in removal of access to the Applications and forfeiture of monies without compensation or refund.
Any social interactions occurring through the Features are not monitored as they are private in nature. You acknowledge that you are aware of the unmoderated nature of discussions and that engagement with strangers is risky. However, in the interest of safety, we may periodically use automated or AI-based tools to monitor interactions. An interaction violating our Policies will be terminated without compensation or refunds of any nature.
We do not conduct any background verification of Users or Streamers. Please read and follow the Terms of Service, Community Guidelines, and Privacy Policy while interacting with other Users and Streamers.
Flingy is not responsible for the actions of Users or Streamers who use the Features. Such actions are not representative of us or our directors, employees, officers, or investors, and they do not take responsibility for any User or Streamer. We reserve the right to terminate your access to the Platform if you violate this Policy, Terms of Service, Community Guidelines, Privacy Policy, or applicable laws.
By using the Features, Users and Streamers represent and warrant that they are authorized and have the legal capacity to use and access the Features. You agree that you will not violate the privacy rights, intellectual property rights, or other rights of any person or entity.
Interactions must be civil and polite and within acceptable boundaries of interaction. Do not engage in behavior that is abusive, illegal, offensive, or unlawful. Do not use language that may be offensive or that invades the privacy of Users or Streamers.
Users and Streamers are prohibited from harassing or stalking anyone online or offline. To understand the rules of conduct, please consult our Community Guidelines. We may take legal action if required.
Do not transcribe, record, take screenshots, share, or reproduce information shared on the Features.
Nude or any other similar unlawful content is prohibited on the Applications. Any interactions containing identifiable nudity shall be terminated immediately without any refunds or compensation. We use AI-based tools to detect such conduct, and interactions containing nudity will be immediately terminated without refund or compensation.
If you note any violation of the platform’s Policies, Terms and Conditions, Community Guidelines, or Privacy Policy, please report it to app.soulmateapp@gmail.com.
This policy may be revised at our discretion at any time.
APPLICABILITY: This compliance statement applies ONLY to the official Flingy applications: Flingy - Live Video Chat (Package: com.app.userFlingyApp) and Flingy Host - Talk & Earn (Package: com.app.hostFlingyApp).
Flingy App (hereinafter referred to as "the App") operates as a Social Media Intermediary under the Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021 (hereinafter the "Rules"). The App has implemented various policies and procedures to comply with these requirements.
The App's Privacy Policy, Terms of Service, and Community Guidelines (collectively “App Policies”) are accessible to users within the app under the Profile tab. The App informs users of any changes to these policies at least once in a calendar year. Additionally, the App notifies users that non-compliance with these policies may result in termination of access or usage rights, or removal of non-compliant information, or both. Notifications regarding such policy enforcement are issued through the Important Notification tab within the App.
In addition to adhering to the Rules, the App Policies specifically prohibit users from publishing content that:
The App endeavors to use technology-based measures, including automated tools, to proactively identify and remove content that falls into these prohibited categories. The App maintains a strict No Nudity Policy, and any content containing nudity is immediately removed or access to it is terminated.
Orders issued by a competent court or an authorized government agency for content takedown or related actions are to be addressed to the Resident Grievance Officer at app.soulmateapp@gmail.com. The App commits to removing or disabling access to any content deemed unlawful or prohibited under these orders within 36 hours of receiving such a directive.
When a written order from a lawfully authorized government agency is received, clearly stating the purpose for the information request, the App will provide the required information or assistance that it controls or possesses within 72 hours.
In compliance with the Rules:
The App's mechanism for handling grievances is detailed in the section titled "App Process for Grievance Redressal."
Upon receipt of a court order or directive from a competent authority under the Rules, the App may facilitate the identification of the first originator of the information in question.
This version focuses on the application itself, ensuring compliance with the IT Rules while maintaining general legality and user responsibility aspects within the framework set by the IT Rules.
CRITICAL NOTICE: Flingy.in operates ONLY the following official applications:
Flingy.in, its owners, directors, officers, employees, agents, and affiliates EXPRESSLY DISCLAIM:
Users are SOLELY responsible for:
BY USING OUR SERVICES, YOU HEREBY RELEASE AND FOREVER DISCHARGE FLINGY.IN AND ITS OWNERS, DIRECTORS, OFFICERS, EMPLOYEES, AGENTS, SUCCESSORS, AND ASSIGNS FROM ANY AND ALL CLAIMS, DEMANDS, DAMAGES, LIABILITIES, ACTIONS, CAUSES OF ACTION, COSTS, AND EXPENSES OF EVERY KIND AND NATURE, WHETHER KNOWN OR UNKNOWN, SUSPECTED OR UNSUSPECTED, ARISING OUT OF OR IN ANY WAY CONNECTED WITH:
BY ACCESSING OR USING OUR SERVICES, YOU ACKNOWLEDGE THAT:
For any queries regarding these Terms and Conditions:
Last Updated: January 2025